VoIP (voice over IP) simply means that your phone calls will travel over your Internet connection. Why would you desire this? Here are a few reasons:
NO MORE BUSY SIGNALS You can receive as many simultaneous calls as you have phones. That means no waiting to call out, and your customers won’t hear a busy signal. More calls answered simply equals more products or services offered, and higher ROI.
WORK FROM ANYWHERE Employees can work from home, a different office location, and so on without using their personal cell phone numbers. Your phones are no longer confined to your physical building.
CUT THE CORD Much like streaming services are being offered cheaper than your cable company can sell you TV service, VoIP is usually available at a lower cost than traditional phone service.