Providing affordable, reliable phone service since 2017!

What is VoIP?

740.999.VOIP

Facebook Instagram

740.999.VOIP

Customer Login
Customer Login

Help (Advanced)

Information for Advanced Users

GRANT A USER ACCESS TO THE MANAGER PORTAL

  1. Go to USERS.
  2. Click the user in question.
  3. Check USER’S SCOPE and EMAIL ADDRESS(ES). (You can verify the correct user scope based on the chart below.)
  1. Go to USERS.
  2. Click the user in question.
  3. Go to the ADVANCED subtab within the user.
  4. Click the button SEND WELCOME EMAIL.
  5. Have the user check their email inbox and follow the link to complete setup.

MOBILE APP

You can find the mobile app for your device at one of the two following locations:

Prerequisite: The user wanting to log into the mobile app must already have portal access.

  1. Host ID: UCNET
  2. Username: ext@domain (ext = Your extension – domain = Your domain in our system [not your own domain.com])
  3. Password: The password you set when you received your Welcome Email.

USER SCOPE OVERVIEW

User scopes can be changed by going to Users > Select the User > Change the User’s Scope. Below is a chart that shows which user levels have access to each function.

STAR CODES

FEATURES

Scroll to Top

What is VoIP?

VoIP (voice over IP) simply means that your phone calls will travel over your Internet connection. Why would you desire this? Here are a few reasons:

  • NO MORE BUSY SIGNALS
    You can receive as many simultaneous calls as you have phones. That means no waiting to call out, and your customers won’t hear a busy signal. More calls answered simply equals more products or services offered, and higher ROI.
  • WORK FROM ANYWHERE
    Employees can work from home, a different office location, and so on without using their personal cell phone numbers. Your phones are no longer confined to your physical building.
  • CUT THE CORD
    Much like streaming services are being offered cheaper than your cable company can sell you TV service, VoIP is usually available at a lower cost than traditional phone service.
Sounds Great!