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Offline Call Routing

Tell Us Where to Send Calls

Offline call routing is a term we use to describe when all phones are offline. This would be an “Internet down” situation at your business.

Use this form to update offline call routing for your business.

If you have more than one department, please submit this once per department.

Your Company Information

Offline Call Routing

If you company has a single department (all phones ring when someone calls), then you only have to fill this out once. If you have multiple departments, please submit this form once per department.
Something to take into consideration is that this will apply for all phone numbers that you enter into this form, whether the employee is at work or not.
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What is VoIP?

VoIP (voice over IP) simply means that your phone calls will travel over your Internet connection. Why would you desire this? Here are a few reasons: